Last updated: 12 February 2026

Privacy Policy

1. Introduction

Welcome to The Coach Drivers App ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. What Data We Collect

We may collect and process the following personal data:

  • Account information: name, email address, and password when you register for an account
  • Profile information: driver qualifications, experience, CV, and other details you choose to provide
  • Operator information: company name, operating centre details, and contact information
  • Usage data: information about how you use our website, including pages visited, time spent, and interactions
  • Technical data: IP address, browser type and version, device information, and operating system
  • Communications: any messages, comments, or contributions you submit through the platform

3. How We Use Your Data

We use your personal data for the following purposes:

  • To create and manage your account on our platform
  • To enable you to browse and apply for coach driving jobs
  • To allow operators to post jobs and manage applications
  • To provide destination information, stadium guides, and airport information
  • To communicate with you about your account and our services
  • To improve our website and user experience
  • To ensure the security and proper functioning of our platform

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

  • Consent: where you have given clear consent for us to process your personal data for a specific purpose (e.g. marketing communications)
  • Contract: where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g. providing our services to you)
  • Legitimate interests: where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests (e.g. improving our services, ensuring security)
  • Legal obligation: where processing is necessary to comply with the law

5. Data Sharing & Third Parties

We may share your personal data with the following categories of third parties:

  • Operators: if you apply for a job, your application details (including CV) will be shared with the relevant operator
  • Service providers: third-party companies that help us operate our website and provide our services (e.g. hosting providers, email services)
  • Legal requirements: where we are required to disclose your data by law or to protect our legal rights

We do not sell your personal data to third parties.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

If you delete your account, we will remove your personal data from our active systems. Some data may be retained in backups for a limited period, after which it will be permanently deleted.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access: you can request a copy of the personal data we hold about you
  • Right to rectification: you can request that we correct inaccurate or incomplete data
  • Right to erasure: you can request that we delete your personal data in certain circumstances
  • Right to restrict processing: you can request that we limit how we use your data
  • Right to data portability: you can request a copy of your data in a structured, commonly used format
  • Right to object: you can object to processing based on legitimate interests or for direct marketing purposes
  • Rights related to automated decision-making: you have the right not to be subject to a decision based solely on automated processing

To exercise any of these rights, please contact us using the details in Section 8 below.

8. Contact & Complaints

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):